VialSeq

Frequently asked questions

Short answers to the questions that come up most. Nothing here is new: it is gathered from the other pages and from the tool itself.

Is VialSeq official Agilent software?

No. It is an unofficial support tool, not affiliated with, endorsed by, or validated by Agilent. Review every file it generates before importing, printing, or relying on it — nothing here is checked or approved by Agilent.

Does my data leave my browser?

No. VialSeq has no server, no account, no cookies and no analytics. Everything you enter stays in your own browser's local storage on this device and is never transmitted anywhere. See the Privacy page for the full list of what is stored.

Which version of OpenLab is it for?

It is built for Agilent OpenLab CDS 2.8, and the CSV it produces uses the column names of that version's sequence table. It has not been checked against other OpenLab versions or other chromatography data systems.

What if a column is missing, or OpenLab doesn't accept the file?

OpenLab compares column headers literally. The file can include fewer columns than the table (the missing ones keep OpenLab's default value), but never more. Check the columns ticked under Included columns in the tool, and tell us if one of them is rejected — see the last question.

Why does Excel warn me when I open the readable .xls?

The readable .xls is an HTML table saved with an .xls extension, a trick Excel understands but whose extension doesn't match the content, so Excel asks for confirmation. Choosing Yes opens it normally. It is a convenience for reading and archiving; the file to import into OpenLab is the CSV.

Does it work without an internet connection?

Yes, once you have opened it online at least once: the browser keeps a copy and the tool shows a note when you are offline. When a new version is available it offers a reload button instead of reloading by itself.

How do I clear or move my saved data?

Use New sequence inside the tool to clear batches, catalogue and sequence while keeping saved profiles and layouts, or clear this site's data from your browser's settings to remove everything. To move your saved profiles, tray layouts and batch-pattern templates to another browser or computer, use Export library in the Profiles menu.

How do I report a bug or suggest something?

Write to feedback@vialseq.com. If the tool shows an error, its Download diagnostic file button saves a JSON file to your own computer only; you can attach it to your email if you choose to. There is no guaranteed response time — it is a spare-time project.